Privacy Policy

The Eighth Plane respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how personal information may be collected, used, stored and shared when you visit eighthplane.com, create an account, use our membership features, interact with our content or purchase The Eighth Plane products.

1. Data Controller

The entity or individual legally responsible for the processing of personal data through this website is:

2. Personal Data We Collect

Depending on how you interact with the website, we may collect the following information:

• Name or display name;
• Email address;
• Country;
• Username;
• Password information necessary to authenticate your account;
• Membership level;
• Information related to your use of the website and membership features;
• Information submitted when you contact us;
• Technical information necessary for website operation, security and authentication;
• Cookie and similar technology information.

We do not intentionally request sensitive personal data unless it is necessary for a specific purpose and supported by an appropriate legal basis.

3. How We Use Personal Data

Personal data may be used to:

• Create and manage user accounts;
• Verify email addresses;
• Provide membership access;
• Provide access to restricted website content;
• Process requests and communications;
• Provide customer support;
• Process purchases through our payment provider;
• Send transactional emails related to your account;
• Maintain website security and prevent unauthorized access;
• Improve website functionality and user experience;
• Understand how the website is used;
• Comply with applicable legal obligations.

4. Legal Bases for Processing

Depending on the specific processing activity, personal data may be processed on the basis of:

• Your consent;
• The performance of a contract or steps necessary to enter into a contract;
• Compliance with legal or regulatory obligations;
• Legitimate interests, where permitted by applicable law and where those interests do not override your rights and freedoms.

Where processing is based on consent, you may withdraw that consent at any time, subject to applicable legal exceptions.

5. Membership Accounts

When you create an account on The Eighth Plane, information such as your name, email address, country, username and membership level may be processed to provide the services associated with your account.

Your account may provide access to different areas of the website depending on your membership level.

We may also process information necessary to maintain account security, authenticate users and prevent unauthorized access.

6. Payments and Purchases

Purchases of The Eighth Plane editions are processed through Hotmart.

Payment and transaction information may be processed directly by Hotmart in accordance with its own privacy and data protection practices.

The Eighth Plane does not request or store your complete payment card number through this website.

7. Email Communications

We may use your email address to:

• Verify your account;
• Send account-related messages;
• Respond to requests;
• Provide transactional notifications;
• Communicate information directly related to your use of the website or services.

Marketing communications, where applicable, will be handled in accordance with applicable consent and opt-out requirements.

8. Cookies and Similar Technologies

The Eighth Plane uses cookies and similar technologies to support essential website functions, authentication, security, preferences, analytics and, where applicable, other website features.

Cookies may include:

• Necessary Cookies — required for essential website functionality, security and authentication;
• Preferences Cookies — used to remember certain settings or preferences;
• Analytics Cookies — used to understand website usage and improve the website;
• Marketing Cookies — where applicable, used for marketing or advertising-related purposes.

Where required by applicable law, non-essential cookies will be subject to the appropriate consent mechanism.

For more information, please see our Cookie Policy and Cookie Settings.

9. Third-Party Services

The website may use third-party services necessary to operate certain features.

These may include:

• Website hosting and infrastructure providers;
• Email delivery providers;
• Payment and digital product providers;
• Video platforms;
• Website analytics and security services;
• Membership and authentication services.

Third-party providers may process personal data according to their own privacy policies and contractual obligations.

Some providers may process information outside Brazil. International transfers will be handled in accordance with applicable data protection requirements.

10. Data Sharing

Personal data may be shared with service providers when necessary to operate the website, provide requested services, process purchases, maintain security, send communications or comply with legal obligations.

We do not sell your personal data.

We do not share personal data with third parties for purposes incompatible with those described in this Privacy Policy.

11. Data Retention

Personal data is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, including the provision of services, maintenance of accounts, fulfillment of legal obligations, resolution of disputes and enforcement of applicable agreements.

When personal data is no longer necessary, it may be deleted, anonymized or otherwise handled in accordance with applicable legal requirements.

Certain information may need to be retained for longer periods when required by law or when necessary to establish, exercise or defend legal claims.

12. Data Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or unlawful processing.

No method of transmission or storage over the internet can be guaranteed to be completely secure. For this reason, while we take appropriate measures to protect personal data, absolute security cannot be guaranteed.

13. Your Rights

Under applicable data protection law, including the Brazilian General Data Protection Law (LGPD), you may have rights including:

• Confirmation of whether your personal data is being processed;
• Access to your personal data;
• Correction of inaccurate or incomplete data;
• Request for anonymization, blocking or deletion where applicable;
• Request for portability, subject to applicable regulations and legal limitations;
• Information regarding the sharing of your personal data;
• Withdrawal of consent where processing is based on consent;
• Information about the consequences of refusing consent where consent is requested;
• Request for review of certain decisions based solely on automated processing, where applicable;
• Other rights provided by applicable law.

14. How to Exercise Your Rights

To exercise your privacy rights or ask questions about the processing of your personal data, contact:

Please provide enough information for us to understand and process your request.

We may need to verify your identity before providing access to personal information or making certain changes, in order to protect your account and personal data.

15. Children's Privacy

The Eighth Plane is not specifically directed toward children.

We do not intentionally collect personal data from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal data to us improperly, please contact privacy@eighthplane.com .

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services, applicable legislation or our data processing practices.

When changes are made, the updated version will be published on this page with a new "Last updated" date.

17. Contact

For questions, requests or concerns regarding privacy and personal data, please contact: